Privacy Policy

Effective Date: August 1, 2024

Introduction

VDXInnovations ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our customers' information. This Privacy Policy outlines how we collect, use, protect, and disclose information gathered through our services. By using our services, you agree to the practices described in this policy.

1. Information Collection and Use

We collect information to provide, maintain, and improve our services. This includes personal information that you provide directly to us, such as when you sign up for services or contact us for support. All information collected is used solely for business purposes to serve our customers effectively.

2. Confidentiality of Information

VDXInnovations treats all customer information as confidential. We do not sell, trade, or rent any personal or sensitive customer information to third parties. Customer records, files, and data are handled with the highest level of care and confidentiality.

3. Disclosure of Information

While we do not disclose any customer information to third parties without consent, we may disclose information if required by law. Any unlawful activity or suspected illegal actions will be reported to the appropriate authorities, as mandated by law.

4. File and Record Retention

All customer files and records are archived and maintained in compliance with applicable state and federal privacy laws. Customer information is securely stored and protected from unauthorized access.

• State and Federal Compliance: We adhere to all relevant state and federal privacy protocols regarding the retention and archiving of customer records.
• Internal Archiving: All internal files and information are securely archived for 180 days following the last commercial activity. After this period, data will be deep archived and securely destroyed, ensuring that no sensitive information remains accessible.

5. Data Security

We take reasonable measures to protect customer data from unauthorized access, misuse, or disclosure. These measures include implementing security protocols, using encrypted storage systems, and limiting access to data only to authorized personnel.

6. Third-Party Services

VDXInnovations may use third-party services to assist in providing our services. These third parties are contractually bound to maintain the confidentiality of customer data and are prohibited from using it for any other purpose than to assist us in delivering our services.

7. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Continued use of our services after such changes constitutes your acceptance of the new policy.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to access or request the deletion of your personal information, please contact us at:

• Email: info@vdxinnovations.com